Help Center

We try to answer every question we receive from customers and visitors. If you don't find an answer to your question below, please contact us using the form below. Thank you.

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How long will it take to set up my Shopify store?

We can usually complete a Premium Shopify store setup in 10-14 days after receiving all necessary data, text, images and assets.

We will send you a list of these requirements during the initial stage of your project.

What happens after you've set up my Shopify store?

I will send you an email inviting you to join your Shopify store as a staff member. You will need to set your own password for this, and you will be able to access the Shopify admin dashboard where you can set-up your store for business, change settings, try different templates, etc.

When you are ready to open your store, I will transfer the store to you as the owner, and you can activate a Shopify monthly plan.

When will you transfer ownership of my Shopify to me?

The store transfer usually happens when:

  • The work on the store is complete and the store is ready to sell products.
  • The work on the store is not complete, but the store requires a live plan. A store must be on a live plan before the owner can: add a domain, install paid apps, launch the store.

When transferring to a live subscription plan, the store will require billing information, which must be provided by the store owner.

Can I change the theme after the initial design?

Yes, if you wish to make further changes to the design of your store you can adjust the theme settings or change the theme yourself when you log-in to the Shopify admin dashboard. 

If you'd like me to help you with any changes to the initial design, you can place a custom design order with me and I can make any changes you wish.

How long can I keep the store for before I have to join Shopify?

You can keep a Shopify Development Store for as long as you like before joining Shopify, however you will need to activate a monthly plan with Shopify to open your store for business or to add a custom domain.

What is a Shopify Development Store?

A Shopify Development Store is set up by a registered Shopify Partner for the purpose of developing a Shopify store, with an unlimited Shopify free trial. You will also have log-in access to the Development Store during the development stage. Upon completion, ownership of the Development Store will be handed over to you so you can activate a monthly Shopify plan. Development Stores have all the same features as regular Shopify Stores.

How long does the free trial period last?

As a registered Shopify Partner I can offer you an unlimited free trial of Shopify. The free trial ends when you are ready to launch your store and I transfer ownership of the store to you.

Do you offer on-going support for Shopify merchants?

Yes, we offer the following Shopify support services:

Do I need a Shopify account before buying a service from you?

No, you don't need a Shopify account. I can set up a Shopify Development Store for you with an unlimited free trial, and you can start your Shopify plan later when your store is ready to launch.

I just signed up for free Shopify 14-day trial. Can you help me set up my store?

Yes I can. If you'd like me to work on your 14-day free trial store, I will send you a request for log-in access from my Shopify Partner account. If you want an unlimited Shopify Free Trial I will need to register a new Shopify Development Store for you using my Shopify Partner account.

Do you work for Shopify?

I don't work for Shopify, but I am a registered Shopify Expert and a Shopify Partner which allows me to set up Shopify Development Stores for my customers, to help develop customers' stores, and to offer customers an unlimited trial period. In return, I receive a commission from Shopify for every new customer who signs up for a monthly plan.

What is a Shopify Partner?

A Shopify Partner is a registered affiliate of Shopify and has the privilege of being able to set up a Shopify Development Store for their customers. Shopify Partners receive an affiliate fee from Shopify for any new customers who sign up for a Shopify plan. 

What is a Shopify Expert?

Shopify Experts are a selected group of trusted, motivated Shopify Partners who actively help merchants grow their businesses by providing them with high-quality services. Setup Experts focus on setting up and launching functional Shopify stores, as well as migrating stores from other platforms.

Cooee Commerce is a registered Shopify Setup Expert.

Can I sell digital downloads on Shopify?

Yes. Digital downloads can be sold on Shopify by connecting an app to your store. There are several free and paid apps available, depending on your requirements.

Cooee Commerce can help you to connect a digital downloads app to your Shopify store.

Is Cooee Commerce committed to enriching the ecommerce experience?

Yes, Cooee Commerce is 100% committed to enriching your ecommerce experience through their theme customization and integration services.

Does Cooee Commerce work together on my customization and integration needs?

Yes, Cooee Commerce invites you to work together with their Shopify Experts for your all customization and integration needs.

Are there 360° Shopify theme customization services available?

Yes, you can get full 360° Shopify theme customization and integration services from Shopify experts at Cooee Commerce.

Are there Shopify experts available for theme customization and integration?

Yes, Cooee Commerce provides services from registered Shopify Experts who specialize in theme customization and integration.

What tools and resources are available for enriching the ecommerce experience?

Cooee Commerce is constantly working to stay up-to-date with all the latest Shopify developments, including apps, tools, and other resources to enrich your ecommerce experience.

What customization options are available for the Shopify themes?

Premium Shopify themes provide a wide array of customization options to fulfill your creative vision. Within the theme editor, you have the ability to exert granular control over layouts, allowing you to tailor every aspect of your store.

Additionally, you can leverage custom CSS to further enhance your store's uniqueness and visual appeal. Whether it's modifying colors, fonts, or other design elements, the customization possibilities are virtually limitless. This level of flexibility empowers you to create a truly one-of-a-kind Shopify store that captivates customers and maximizes conversions.

What are the benefits of using premium Shopify themes?

Premium Shopify themes offer a multitude of benefits, giving your online store a competitive edge and enhancing the overall shopping experience for your customers. By choosing a premium Shopify theme, you gain access to unlimited customization possibilities beyond the default visual style.

With premium themes, you have complete control over the customization of your store's appearance. You can experiment with multiple layouts and sections to create a unique and visually captivating store that reflects your brand identity. These themes are particularly well-suited for large volume or growing stores, as they offer a wider range of customization options, enhanced web design, improved mobile experience, and additional built-in features.

One of the key advantages of premium Shopify themes is the level of control they provide. Within the theme editor, you can fine-tune layouts and easily customize every aspect of your store. This flexibility allows you to create a visually appealing and high-performing store effortlessly, saving you time and effort.

Premium themes are optimized for speed, ensuring that your store loads quickly. This not only enhances the user experience but also increases session time and boosts conversions. Additionally, these themes are fully responsive, providing a frictionless user experience across all devices.

In terms of SEO, premium Shopify themes are designed to be 100% SEO friendly. They offer better utilization of meta descriptions and titles, allowing you to optimize your store for search engines. You can also launch a blog and utilize SEO product tags directly within the templates to improve your store's online visibility.

Premium themes come equipped with conversion-optimized features such as quick product view, quick shop, and faster checkout. These features make the shopping experience seamless and convenient for your customers, ultimately leading to higher conversion rates.

With wishlists available in both cheap and premium Shopify themes, you can easily connect with your customers and provide them with personalized shopping experiences. This helps in building customer loyalty and increasing repeat purchases.

Premium Shopify themes offer immense layout and design options, enabling you to be innovative with your business strategies. They allow you to customize your theme with stellar features like rich text sections, enhanced customization, and more.

Furthermore, premium Shopify themes provide additional tools and resources that can enhance your ecommerce experience. You can boost discoverability with product sorting, set your preferred payment methods, and even customize the language for a frictionless checkout process.

In conclusion, choosing a premium Shopify theme empowers you to create a visually appealing and high-performing online store. With unlimited customization options, optimized speed and responsiveness, better SEO capabilities, and conversion-optimized features, premium themes supercharge your store and help you achieve greater success in the ecommerce space.

How do cheap Shopify themes and Premium Shopify themes differ from each other?

Cheap Shopify themes and Premium Shopify themes differ in several key aspects. The most apparent distinction lies in their pricing; cheap themes can be obtained for as low as $79, whereas premium themes typically come at a higher cost. However, this price disparity is not the only differentiation.

One significant difference is the level of features and functionalities each type of theme offers. Premium Shopify themes tend to provide a wider array of options and configurations to merchants. These themes often come with advanced customization capabilities, allowing businesses to create a more unique and tailored online store. They may offer exclusive design elements, layout variations, and specialized modules that enhance the overall aesthetics and user experience. On the other hand, cheap Shopify themes often offer more basic features, limiting customization options and potentially resulting in a less visually appealing storefront.

Another notable contrast lies in the level of support provided. Premium Shopify themes come with dedicated customer support, ensuring that merchants receive timely assistance and guidance whenever they encounter issues or need help with theme setup and customization. This support may include documentation, forums, and direct communication channels with theme developers. Conversely, cheap themes may have limited or less extensive support, which could leave merchants to troubleshoot issues on their own or rely on general resources.

In summary, the difference between cheap Shopify themes and premium Shopify themes extends beyond just the price. Premium themes offer a more comprehensive range of features, customization options, and dedicated support, empowering merchants to create a visually captivating and personalized online store. While cheap themes may be more affordable, they may have limitations in terms of design flexibility and support availability. Ultimately, the choice between the two depends on the specific needs and budget of each merchant.

Is it a one-time investment in the Shopify theme?

Yes, purchasing a Shopify theme requires a one-time payment. However, if you have multiple stores and wish to use Shopify themes for each store, you will need to buy the respective Shopify themes again for each individual store.

Where does Shopify traffic typically come from?

Shopify traffic typically originates from various sources, each playing a crucial role in optimizing marketing strategies and attracting targeted visitors to an online store. These key traffic sources include:

  1. Organic Search: Traffic driven by search engines like Google, Bing, or Yahoo when users discover a store through relevant search queries. This type of traffic is unpaid and relies on search engine optimization (SEO) efforts to improve visibility in search results.
  2. Paid Advertising: Traffic generated by paid campaigns, such as Google Ads, Facebook Ads, or Instagram Ads. Store owners can allocate a budget for advertising to reach a wider audience and attract potential customers who are actively searching or browsing online.
  3. Social Media: Platforms like Facebook, Instagram, Twitter, and Pinterest offer significant potential for driving traffic to a Shopify store. By establishing a strong social media presence and engaging with followers, store owners can leverage these platforms to increase brand visibility and direct users to their online store.
  4. Referral Traffic: Referrals occur when other websites or blogs link to a store. Building relationships with influencers, guest posting on relevant websites, or participating in industry communities can generate referral traffic, increase brand exposure, and attract visitors who trust the recommendations of these external sources.
  5. Direct Traffic: This refers to visitors who directly enter a store's URL into their browser or have the website bookmarked. It is often a result of strong brand awareness, customer loyalty, or offline promotions. Direct traffic indicates that customers are actively seeking out a specific store.
  6. Email Marketing: By leveraging an email subscriber list, store owners can send targeted campaigns, promotional offers, or newsletters to drive traffic to their Shopify store. Email marketing allows for direct communication with past customers or interested subscribers, driving repeat visits and potential purchases.

By understanding and optimizing these various traffic sources, Shopify store owners can enhance their marketing strategies, increase brand visibility, and attract the right audience to their online stores.

How can I get my products listed on Google Shopping for free?

To get your products listed on Google Shopping for free, follow these steps:

  1. Implement a well-defined SEO strategy: Having a strong SEO strategy in place can significantly improve your website's traffic. However, if your products are only listed in the Shopify Catalog, they will only appear as regular web pages on Google search results. To take advantage of Google Shopping's free listing program, you need to optimize your product data.
  2. Optimize your product feed: To ensure high rankings for your products on Google, you need to create an optimized product feed that meets Google's product data specifications. This includes providing accurate and detailed information such as titles, descriptions, images, pricing, availability, and relevant attributes such as brand, GTIN, MPN, and more.
  3. Maintain consistency between product data and your website: It's crucial to ensure that the information in your product data matches the information on your website. Consistency between the two will improve the visibility of your products on Google Shopping.
  4. Adhere to Google's policies: Follow Google's policies for displaying products in free listings and shopping ads. This includes displaying your return policy and including a link to your shipping policy on your website. Compliance with these policies will enhance your eligibility for Google Customer Reviews, which can improve your product visibility and credibility.
  5. Link your Merchant Center Account with Google Business Profile: If applicable, integrate your Merchant Center Account with your Google Business Profile and any third-party platforms you sell on. This integration can provide additional benefits and streamline your product listings on Google Shopping.
  6. Implement Google's SEO guide: Follow Google's SEO guide to enhance your website's visibility in search results. By improving your website's search visibility, you increase the chances of your products appearing in relevant searches on Google Shopping.

By following these steps and optimizing your product data, you can list your products on Google Shopping for free and reach potential customers across various Google channels, including the Shopping tab, Google Images, Google Search, and even YouTube. This extensive reach will allow you to connect with customers in multiple contexts and increase your chances of driving traffic to your Shopify store.

Does Shopify have free traffic?

Shopify does not directly provide free traffic for your store. However, there are several methods you can utilize to attract organic and unpaid traffic to your Shopify store. These strategies involve optimizing your website for search engines, utilizing social media platforms effectively, and implementing content marketing techniques. By focusing on these approaches, you can generate free traffic to your Shopify store and increase its visibility to potential customers. Remember, it's important to actively work on these strategies to drive organic traffic, as Shopify itself does not automatically bring free traffic to your store.

What is the purpose of creating sitemap pages on Shopify?

The purpose of creating sitemap pages on Shopify is to provide search engines like Google with a clear and organized overview of the content on your website. Sitemap pages serve as a roadmap for search engine bots, helping them crawl and index your site more efficiently. By including important URLs and metadata in a sitemap, you make it easier for search engines to discover and understand your website's structure.

While sitemap pages may not directly impact your ranking in search results, they can still play a crucial role in ensuring all your webpages are properly indexed. Additionally, sitemaps can be helpful for larger websites with complex hierarchies or frequent content updates as they provide search engines with a comprehensive list of all the URLs to be included in their index.

Ultimately, the decision of whether to keep or delete sitemap pages on your Shopify site rests with you. Although they may not have a direct impact on rankings, sitemaps can still be a useful component of your overall SEO strategy, ensuring that search engines effectively explore and understand your website's content.

Do I need a sitemap page on my Shopify site?

Having a sitemap page on your Shopify site is not necessary. While some may argue that it is an old-school SEO technique, the truth is that search engines, including Google, already know where to find your sitemap.xml file automatically. Creating a sitemap page on your Shopify store may stem from outdated SEO practices.

It is entirely up to you whether you want to delete the sitemap pages or keep them. However, there are a few points to consider:

  1. Sitemap pages do not inform Google to index them. In other words, having or not having these pages will not impact your SEO ranking.
  2. Customers rarely find any value in sitemap pages. Google is primarily concerned with delivering valuable content to users, so customer engagement holds more weight.
  3. Sitemap pages do not affect your site's ranking. Google's algorithm is sophisticated enough to determine the importance of pages, and it wouldn't rely solely on sitemap pages to assess their significance.

Some SEO "experts" may argue that creating sitemap pages can boost internal linking, leading Google to perceive those pages as important. However, Google's algorithm is intelligent enough to identify manipulative tactics, and it is likely to overlook such links.

Ultimately, the decision to keep or delete sitemap pages on your Shopify site is a personal one. It is important to understand that their existence or absence won't have a significant impact.

Should I connect my Shopify site with Google Search Console?

Yes, it is worth connecting your Shopify site with Google Search Console.

Shopify will keep your sitemap up to date and continue to share the information with Google.

To verify and submit your Shopify store to Google Search Console, you need to connect your Shopify site with Google Search Console. If you encounter any issues during this process, you can contact Shopify for assistance.

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